Process & Technology

Our Services

• Process & Technology
• Software Selection
• Outsourcing Projects
• Shared Services Center (SSC)
• Project Management & PMO
• Organization & Human Resources
• Change Management & Communication

Our experience in several information system implementation projects based on the best application software packages available on the market allowed us to consolidate and fine tune our specific approach with activities and deliverables. We developed it starting from standard methodologies and considering the need of maintaining the re-design of the company processes integrated and aligned with the delivery of the application software that will support them in the TO-BE model.

At the same time we have refined and fulfilled organization models for the IT area, aligned with the IT strategy adopted (e.g. selective Outsourcing, full Outsourcing, internal development etc.).

Below the process we perform to supply the above services:

Information system re-design and implementation

Models and internal process re-design, integrated with the evaluation and implementation of the information system solutions: to adopt models that the application systems can easily represent and concurrently to be used in defining the models so that the technology can help in adopting them. In particular, we provide the following service to our Customers:

• Assessing in scope areas, their organization, processes and trend in the mid-term;
• Process Model re-designing in terms of logics, activities, rules, responsibilities, interdependencies, by applying the possible operating improvements if needed;
• Impact identification on organization and new information system implementation project;
• Software packages investigation and evaluation ("Software Selection");
• Contract terms definition with software vendors and implementation vendors, support to negotiation and contract finalization;
• Program Management, User Side Quality Assurance (e.g.: IV&V) and Change Management for new information system implementation projects.

Operating models and logics design

Models and logics revision and re-design for some enterprise processes considering the new strategies defined and related to:

• Management Control;
• Purchasing;
• Production;
• Logistics;
• Sales;
• Retail.

ICT Department Organization structure

Internal process re-design and ICT Department evaluation based upon the Company’s growth and the technology evolution.